Privacy Policy

PingWithStick respects your privacy and treats your data carefully. This policy explains what data we collect, why we collect it, and how it is used.

1. What data we collect

We collect only the data required to operate the service:

• Telegram user ID
• Telegram username (if available)
• Service-related settings (checks, intervals, thresholds)
• Payment-related metadata (amount, currency, transaction hash)
• Technical logs required for stability and debugging

We do not collect passwords, phone numbers, contact lists, or private Telegram messages.

2. Telegram integration

Authentication is performed via Telegram. We use Telegram user ID as a stable identifier to link your Telegram account to your PingWithStick account.

Telegram is a third-party platform. We do not control how Telegram processes your data and recommend reviewing their privacy policy separately.

3. Why we use your data

• To authenticate users
• To deliver monitoring notifications
• To manage subscriptions and payments
• To provide support and respond to requests
• To maintain service stability and prevent abuse

4. Payments

Payments are processed manually and recorded for accounting and support purposes. We store transaction hashes and payment status but never store private keys or wallet credentials.

5. Data storage & retention

Your data is stored only as long as necessary to operate the service. Monitoring data and logs may be periodically cleaned or aggregated.

If you stop using the service, your account and related data may be removed after a reasonable retention period.

6. Data sharing

We do not sell or rent your data. Data may be shared only when required to:

• Comply with legal obligations
• Protect the service from abuse or attacks
• Provide essential infrastructure (hosting, backups)

7. Your rights

You may request:

• Access to your data
• Correction of inaccurate data
• Deletion of your account and related data

Requests can be made via the support contact listed below.

8. Security

We use reasonable technical and organizational measures to protect your data. However, no system can be guaranteed 100% secure.

9. Changes to this policy

This Privacy Policy may be updated as the service evolves. Continued use of the service means you accept the updated version.

10. Contact

If you have questions about privacy or data handling, contact us via the support channels listed on the website.